A recent J.D. Power’s survey rated Pulte Homes as number one in the country for customer satisfaction. The company polled over 26,000 customers in over 24 markets. The 2009 study revealed that Pulte ranked number one in 11 of those markets, including San Antonio, Texas.
The survey addressed many facets of the homebuilding processing including workmanship, warranty, customer service, design features, builder plans, and community features to name a few.
This year, J.D. Power’s revealed that workmanship and materials seemed to rank as a more influencial factor this year as compared with previous years.
Besides San Antonio, Pulte also ranked number one in several California cities, Atlanta, Chicago, Orlando, Philadelphia, Tampa, Tucson, and Washington D.C.
Hopefully Pulte’s recent acquisition of Centex Homes will give Texas cities even more reasons to be happy with their new home. Both builders have a strong presence in San Antonio and other Texas markets.
